Jio, a popular telecom operator in India, is experiencing disruptions in its mobile network and internet services. Users across the country are reporting issues with connectivity and signal problems. The situation is still developing as more information comes to light about the extent of the disruption.
Several social media users are reporting issues with Jio’s mobile network today. Many users reported that Jio’s services were affected particularly in Mumbai for several hours. This disruption has also reportedly impacted Jio AirFiber services. Downdetector, a platform that tracks outages, confirmed the disruption. As per some users, the networks are down due to a reported fire incident at the IDC data center. However, the company has not issued any official statement about the outage or any fire incident.
Jio Network Down, shows Downdedector
Within just one hour, over 10,000 complaints were registered on Downdetector. According to the site, 67 percent of users reported no signal, 20 percent faced mobile internet issues, and 14 percent had problems with Jio Fiber.
Jio is yet to issue an official statement regarding the disruption.
Jio Network issue: Social media reactions
The network problems have sparked a wave of criticism and memes on social media. Users on X (formerly Twitter) have expressed frustration and disappointment. The hashtag #JioDown has been trending as customers voice their dissatisfaction with the service disruptions.
One user commented, “#jiodown Both of my Jio SIMs are not working. @JioCare @reliancejio The service keeps getting worse every day.”
Another user mentioned, “The Jio network is down throughout Thane and Mumbai. I initially thought it was due to the update to iOS 18 ???? @JioCare @reliancejio #iOS18 #jiodown #jionetworkdown #ios18features #Trending.”
A third user expressed, “Jio’s speed is terrible across India, with a complete breakdown in Mumbai. #Jioserviceworst #jio #reliancejio #DelhiChiefMinister #atishi.”
Some users also contacted the official account on X, stating: “I want to inform you that there is an outage impacting both Fiber and Jio SIMs in Mumbai. The outage has lasted for over an hour, and I am checking if anyone has started working on resolving the issue.”
